A guide for parents on how ChatHindi works, what protections exist, and how to help your child use it safely.
ChatHindi is designed for users 13 and above. We take the safety of younger users seriously and have built multiple layers of protection into the platform.
ChatHindi's minimum age requirement is 13 years, in line with the Information Technology (Amendment) Act 2008 and international standards including COPPA and GDPR. Users under 13 should not create accounts. If you believe a child under 13 has registered, please contact us immediately at support@chathindi.in and we will remove the account.
ChatHindi has human administrators who can delete messages, ban users, and remove inappropriate content. Admins can see all public room conversations for moderation purposes. We act on all reports within 24 hours.
Any user can block another user with one tap. Once blocked, the blocked user's messages are completely hidden — they cannot see that they have been blocked, and they cannot contact the person who blocked them.
Users can set their DM (Direct Message) settings to:
We recommend parents advise their children to set DMs to "Friends only" or "Nobody".
Users can report inappropriate content or behaviour using the report feature in the app, or by emailing support@chathindi.in.
When a young person first starts using any chat platform, we recommend spending time with them exploring the platform, checking privacy settings together, and making sure they understand the reporting and blocking tools available to them.
ChatHindi strictly prohibits the following content in all rooms and DMs:
Violations result in immediate permanent bans and, where required by law, reporting to relevant authorities.
To report child safety concerns immediately, email safety@chathindi.in with the username and a description of the incident. We prioritise and respond to all child safety reports within 12 hours.